Let’s get you the help you need.
Questions about memberships, club access, personal training, billing, or your account? Reach out and the Idaho Fitness Factory team will help point you in the right direction.
We’re here to help.
Use the option that works best for you. For faster help, include your full name, home club, and the reason for your message.
Email Us
Send membership, billing, personal training, or general support questions.
info@idahofitnessfactorys.comVisit Online
Explore Idaho Fitness Factory membership and support information online.
Visit WebsiteTrain on your schedule.
Eligible members can access the gym 24 hours a day. Staff availability is separate from member access.
Reach the support team.
Include the right details in your message.
Your full name
Use the same name associated with your membership.
Your home club
Mention the Idaho Fitness Factory location you normally use.
Your request
Clearly explain the question, issue, or action you need help with.
Before you reach out.
What email should I use?
Email the team at info@idahofitnessfactorys.com.
What phone number should I call?
Call 208-297-7949 during staffed service hours.
Can I ask about membership changes?
Yes. Include your full name, home club, and the specific change or question.
Where can I learn more?
Visit https://idahofitnessfactorys.com for more information about Idaho Fitness Factory.
Reach out to Idaho Fitness Factory today.
Email, call, or visit the website to connect with the team.